Privacy Policy for Build It Upp

Effective Date: 1 June 2025

Build It Upp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://builditupp.com and use our mobile application, Build It Upp (collectively, the “Platform”).

By accessing or using our Platform, you agree to the practices described in this Privacy Policy.

1. How We Collect Information

We do not offer user self-registration on the Build It Upp mobile app. All user accounts are created manually by our internal team for our verified customers and vendors. When creating your account, we may collect the following:

Name and contact details (email, phone number)
Business information (company name, role, project details)
Location (project site address)

Any documents or photos you upload via the app

2. Information We Collect Automatically

When you use our website or mobile app, we may collect certain technical information automatically, including:

Device type and operating system
IP address
App usage data (e.g., time spent, features accessed)
Cookies and tracking technologies (on the website only)
This information helps us improve performance, ensure security, and optimize user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage user accounts for our clients and vendors
To enable communication between stakeholders involved in construction projects
To display real-time project updates, milestones, and documentation
To provide customer support and resolve issues
To improve our platform and develop new features
To comply with legal obligations

4. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share information with:

Authorized service providers or vendors who support our operations
Government authorities when required by law or for legal compliance
Internal team members for account management and technical support
All data sharing is done under strict confidentiality.

5. Data Retention

We retain your data as long as your account is active and necessary for operational or legal purposes. Upon request, we can delete your information in compliance with applicable data protection laws.

6. Security Measures

We use industry-standard security practices to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or mobile networks is 100% secure.

7. Your Rights

You may request the following at any time:

Access to the data we hold about you
Correction of any incorrect or outdated information
Deletion of your account or data (subject to project completion and legal retention requirements)
To make any such request, please contact us at: support@builditupp.com

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify users via the website or app. Continued use of our services constitutes acceptance of any updates.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:
Build It Upp
Email: support@builditupp.com
Website: https://builditupp.com